Terms of service

By accessing or using https://neevmattress.in/, you agree to be bound by these Terms & Conditions.

1. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age

  • You are legally capable of entering into a binding contract

2. Products & Pricing

  • All product descriptions, images, and prices are displayed on the Website

  • Prices are inclusive of applicable taxes unless stated otherwise

  • Neev Mattress reserves the right to change prices, offers, or product availability without prior notice

3. Orders & Payments

  • Orders are confirmed only after successful payment

  • We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspicious activity

  • Payments are processed via secure third-party gateways

4. Shipping & Delivery

  • Delivery timelines are estimated and may vary based on location

  • Delays caused by logistics partners, force majeure events, or unforeseen circumstances are not our liability

5. Returns, Replacements & Refunds

  • Return and refund terms are governed by our Return & Refund Policy displayed on the Website

  • Products must be unused and in original condition unless otherwise stated

6. Warranty

  • Warranty details (if applicable) are specified on individual product pages

  • Warranty does not cover damage due to misuse, improper handling, or normal wear and tear

7. Intellectual Property

All content on the Website, including text, images, logos, graphics, and design, is the exclusive property of Neev Mattress and may not be copied or used without written permission.

8. Prohibited Activities

You agree not to:

  • Misuse the Website for fraudulent or unlawful activities

  • Attempt to breach security or access restricted areas

  • Copy, modify, or distribute Website content unlawfully

9. Limitation of Liability

Neev Mattress shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or products.

10. Indemnification

You agree to indemnify and hold Neev Mattress harmless from any claims, losses, or damages arising from your violation of these Terms.

11. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India, and courts located in [Your City/State] shall have exclusive jurisdiction.

12. Modifications to Terms

We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of revised Terms.

13. Contact Information

For queries related to these Terms, contact:

Email: reachus@neevmattress.in
Address: 1st Floor, SBR Arcade, 20/1, Rahmath Nagar, RT Nagar, Bengaluru, Karnataka 560032